Tag Archive

Social Media and Philanthropy

Published on November 10, 2011 By Lorri Ratzlaff

It is the intention of many businesses, big and small, to give back. The Edelman 2010 goodpurpose® Study quotes, “86% of global consumers believe that business needs to place at least equal weight on society’s interests as on business’ interests”.

Customer Service and Social Media

Published on November 1, 2011 By Lorri Ratzlaff

Customer Service, the age old act of providing what your customer is looking for (sometimes they don’t know they are looking for it until you bring it to their attention) with a friendly and helpful attitude.

Time to Take Facebook Seriously

Published on October 30, 2011 By Lorri Ratzlaff

As someone who lives and breathes Social Media, Facebook is one of my #1 tools. Part of being so involved in it is seeing where things can be tweaked and improved upon.

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